HOW LONG DOES IT TAKE FOR THE POINTS TO SHOW IN MY ACCOUNT?

  • Providers have up to 90 days to submit claims. If it has been over 90 days since your claim processed and you don’t see the points in your account, please call Sharecare Member Services at 888-616-6411 to check on the claim status.
  • For screenings completed in September, October, November and December 1 or 2, 2024, once you self-attest to the screening, the points should show in your account within 24 hours